Our tour is a tour of Oxford & the film sites- it is not a film set tour. There are & never have been film sets to see so it's unclear why you would have expected to see film sets. Our tour visits film sites & introduces the making of the films & stories. I do want to point out that the tour is advertised as 90-120 minutes long (and not 2.5 hours) and that your tour did visit the two film sites advertised as per the description. I appreciate the weather was horrid so that didn't help. We do try our best to cater to all ages & interest levels but I apologise that for whatever reasons, you were not happy with the tour. Your guide did actually comment that she noticed that while her other clients were engaging with the tour, she found that you didn't seem to be pleased with it. I am sorry to hear that you didn't feel that the tour lived up to your expectations.
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